EXPERIENCE DAY TERMS AND
Please see our School Visits page for details…
*Please note these prices are online only and prices on the door will vary
ADULT: £45 per person
CHILD: £35 per person
2 ADULTS + 2 CHILDREN: £160
2 ADULTS + 3 CHILDREN: £195
Please note ALL annual passes are none interchangeable
and will require a photograph taking upon your first visit.
- Vouchers must be booked using the webpage.
- Refunds can only be made to the original purchaser using the same payment method
- within 14 days of the original purchase date, not the gifted date.
- We require 7 days’ notice to postpone any pre-booked experience.
- Rebooking of postponed experiences must be booked at the time of postponing.
- Please be aware that any postponed experiences incur a £10 rebooking fee payable at the time of postponement
- If you wish to rebook an experience, please email firstname.lastname@example.org.
- Your voucher is your receipt. Please make sure you bring both your original gift voucher and your booking confirmation.
- The safety of our staff, animals and guests, is paramount –
should the weather deteriorate during your session, to the point where we feel it is dangerous to continue,
we reserve the right to postpone the session and invite you back for the session/part session as appropriate.
- Similarly, if the weather forecast is bad, we reserve the right to postpone your experience.
and will require a photograph taking upon your first visit
Certain times of the year are busier than others, school holidays and weekends are always busier than term time. We advise to book early to avoid disappointment.
- Vouchers have a 10 month expiry date, from the date of purchase. (Sloth & Penguin christmas vouchers all expire on the 1st November 2022).
- Vouchers may be extended for a further 10 months at a fee of £25. Please email email@example.com if you wish to extend your voucher.