Admission Times and Prices



OPENING TIMES: 10am – 5pm every day (we are only closed on Christmas day)
ADULTS: £15.50 per person (Online Price)
CHILDREN: £13.50 per child. Under 2’s are free (Online Price)
FAMILY TICKETS: Two adults and two children £56.00 (Online Price)
Two adults and three children £67.00 (Online Price)
CONCESSIONS, CARERS & OAPS: £14.95 per person (Online Price)
GROUPS of 15+: £13.25 per person (Online Price)
CORPORATE DAYS: Please Contact Us for details…









Please see our School Visits page for details…

*Please note these prices are online only and prices on the door will vary


ADULT: £45 per person (Online Price)

CHILD: £35 per person (Online Price)



CHILDMINDER PASSES: Click here for more information

Please note ALL annual passes are none interchangeable

and will require a photograph taking upon your first visit.


  • Vouchers must be booked using the webpage.
  • Refunds can only be made to the original purchaser using the same payment method
  • within 14 days of the original purchase date, not the gifted date.
  • We require 7 days’ notice to postpone any pre-booked experience.
  • Rebooking of postponed experiences must be booked at the time of postponing.
  • Please be aware that any postponed experiences incur a £10 rebooking fee payable at the time of postponement
  • If you wish to rebook an experience, please email
  • Your voucher is your receipt. Please make sure you bring both your original gift voucher and your booking confirmation.
  • The safety of our staff, animals and guests, is paramount –should the weather deteriorate during your session, to the point where we feel it is dangerous to continue,we reserve the right to postpone the session and invite you back for the session/part session as appropriate.
  • Similarly, if the weather forecast is bad, we reserve the right to postpone your experience.and will require a photograph taking upon your first visit
  • Certain times of the year are busier than others, school holidays and weekends are always busier than term time. We advise to book early to avoid disappointment.
  • Vouchers have a 10 month expiry date, from the date of purchase. (Sloth & Penguin christmas vouchers all expire on the 1st November 2022).
  • Vouchers may be extended for a further 10 months at a fee of £25. Please email if you wish to extend your voucher.